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Backers

What happens if the reward’s estimated delivery date has passed and I do not have my reward yet?

Reward delivery dates are estimates, not guarantees. Crowdfunding often starts early in a project’s development, so delays can happen.

Creators are expected to provide regular updates, especially if they cannot meet the estimated delivery date. Check your email for updates or the project’s Updates section, and contact the Creator directly if you have concerns about a delay. Response times may vary since many Creators operate with small teams.

If you want to cancel a pledge or request a refund due to a delay, contact the Creator. Back Me Bro can’t issue refunds on a Creator’s behalf.